Troubleshooting

Folder with Troubleshooting Tips

Enabling Diagnostics Mode
What is Diagnostics Mode Diagnostics Mode is a setting in the MailCal app that enables the automatic collection and upload of application logs. This is...
Sat, 10 Dec, 2016 at 2:20 PM
Enabling Legacy Sync Mode
What is Legacy Sync Mode Legacy Sync mode is a sync setting in MailCal that forces MailCal to use a legacy method for syncing emails with Exchange Serve...
Sat, 17 Dec, 2016 at 8:30 PM
Not Receiving Notifications
If you are not receiving new mail notifications, it could for one of multiple reasons. The steps below will help you identify your scenario so an appropriat...
Thu, 12 Jan, 2017 at 9:00 PM